We dispatch our orders through UPS on the following working day. UPS will send you an email with the status of your shipment. You can track your parcel during the entire process of delivery. You can see our delivery rates below. Is your destination not listed? Then please contact us.
Didn't receive your package?
Shipments with UPS can be traced through the UPS website. If your parcel hasn't been delivered after receiving a shipment confirmation, please check your neighbours and the nearest post office. If you have any other problems which relate to shipment or delivery of your parcel, please contact us.
Have you received a damaged or incomplete package?
Is one of the items from your order missing, or has the package arrived damaged? Then please contact our customer service. If you have any complaints regarding the delivery of the package, we refer you to the customer service of UPS.
