We use the payment service called 'MultiSafepay', which ensures a secure handling of your online transactions. King Louie does not have information about your bank and credit card data, and MultiSafepay encrypts all Internet transactions. You recognize the secured line by the little lock in the bottom of your screen. This means your privacy is protected.
If you choose to pay with VISA or MasterCard, the secured payment portal of Multisafepay will be opened. Here you can enter your credit card number, security code and expiry date. Credit card data and bank details are not visible for King Louie.
PayPal is a worldwide online payment system at which your banking accounts or credit card is linked to a PayPal Internet account. You can use it to purchase items in a safe way without having to enter your financial data. Please visit PayPal for more information.
You can also make online payments with Maestro® when you are from Belgium, the United Kingdom, Austria or Spain. Please contact your bank to activate your Maestro® card. They will send you an authentication code that you will need for every online purchase you make.
King Louie gift card or credit
You can use your King Louie credit for all your purchases in the webshop. Check the option ‘Pay with my King Louie credit’ under the title ‘payment method’. Have you received a gift card? Please enter the gift card code at the register.
As soon as we have received your return, you will receive a return confirmation from us. We will refund the return amount within 5 working days. The return payment is always made in the same way as the original payment.
Do you have any other questions?
Please contact our customer service.